Shipping policy
Shipping Policy
Last updated: June 2026
Thank you for shopping with Mafia Store. We are committed to delivering your orders quickly and securely throughout Pakistan.
Order Processing
Orders are processed within 1โ2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times are:
Lahore: 1โ2 business days
Major cities in Pakistan: 2โ4 business days
Remote areas: 3โ7 business days
Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
Free shipping on orders above Rs. 4,999.
A standard delivery fee applies to orders below the free shipping threshold and will be displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS, WhatsApp, or email (if provided).
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan. Please ensure that the provided contact number and shipping address are accurate to avoid delays.
Failed Deliveries
If a delivery attempt fails due to an incorrect address, unavailable recipient, or refusal to accept the package, we reserve the right to cancel the order or charge additional shipping fees for re-delivery.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the product so we can assist you promptly.
Contact Us
For any shipping-related questions, please contact us:
Mafia Store
Kashmiri Gate, Azam Cloth Market, Lahore, Pakistan 54000
Email: ShopWithMafia@Gmail.com
Business Hours: MonโSun, 8:00 AM โ 11:00 PM (PKT)